Privacy Policy

This Privacy Policy explains how Kazati.net ("Kazati", "we", "us", or "our") collects, uses, and protects information when you use our platform, including our website, dashboard, and any online store created through our services (collectively, the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect We may collect the following types of information:

• Account information: name, email address, phone number, username, and password when you register for an account.
• Billing information: billing address and payment details processed through our third-party payment providers (such as PayPal and Braintree). We do not store your full card or bank account numbers on our own servers.
• Store content: product listings, images, descriptions, and other content you upload to operate Your Store. Product images may be stored using a third-party service (Cloudinary) rather than on our own hosting.
• Customer data: information about customers who interact with or purchase from Your Store, which you as the store owner are responsible for handling in compliance with applicable law.
• Usage data: pages visited, actions taken, IP address, browser type, and device information, collected automatically to help us improve the Service.
• Cookies: small data files used to keep you logged in, remember preferences, and understand how the Service is used.

2. How We Use Your Information We use the information we collect to:

• Create and manage your account and provide access to the Service;
• Process payments and manage your subscription package;
• Provision and maintain your online store, subdomain, or connected custom domain, including SSL certificates where applicable;
• Send you service-related communications, such as billing notices, security alerts, and support responses;
• Monitor, maintain, and improve the security, performance, and reliability of the platform;
• Comply with legal obligations and enforce our Terms & Conditions.

3. How We Share Your Information We do not sell your personal information. We may share information with:

• Payment processors (PayPal, Braintree, and other supported gateways) to process transactions;
• Cloud infrastructure and storage providers (such as Cloudinary) that help us operate the Service;
• Law enforcement or regulators, where required by law or to protect the rights, safety, or property of Kazati, our users, or the public;
• A successor entity, in the event of a merger, acquisition, or sale of assets, subject to this Privacy Policy continuing to apply to your information.

4. Data Retention We retain your account and store data for as long as your account remains active, or as needed to provide the Service. If you close your account, we may retain certain information for a reasonable period to comply with legal obligations, resolve disputes, or enforce our agreements, after which it will be deleted or anonymized.

5. Data Security We take reasonable technical and organizational measures to protect your information, including encrypted connections (HTTPS/SSL), secure password storage, and access controls. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security of your information.

6. Your Rights and Choices Depending on your location, you may have the right to:

• Access, correct, or delete the personal information we hold about you;
• Object to or restrict certain processing of your information;
• Request a copy of your data in a portable format;
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details below. We will respond within a reasonable timeframe.

7. Cookies We use cookies and similar technologies to operate the Service, remember your login session, and analyze usage patterns. You can control cookies through your browser settings, but disabling certain cookies may affect the functionality of the Service.

8. Third-Party Links and Services Your Store and the Service may contain links to third-party websites or integrate with third-party services (such as payment gateways, analytics tools, or social login providers). We are not responsible for the privacy practices of these third parties, and we encourage you to review their respective privacy policies.

9. Children's Privacy The Service is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it.

10. International Data Transfers Your information may be processed and stored on servers located outside your country of residence, including in countries where our infrastructure or service providers operate. By using the Service, you consent to this transfer, storage, and processing of your information.

11. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated policy will be posted on this page with a revised effective date. Your continued use of the Service after such changes constitutes your acceptance of the revised policy.

12. Contact Us If you have any questions about this Privacy Policy or how we handle your information, please contact us at [email protected].

Last updated: August 2026